Privacy Policy
Last Updated: October 2, 2026
ClaraStream Technologies is a trade name of SigmaX.AI Inc., a Delaware corporation (“ClaraStream,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit clarastream.com, contact us, request information, submit a support request, apply for evaluation access, or otherwise interact with our website.
Information We Collect
Information you provide
We may collect information you choose to provide through our website, including:
- name
- business email address
- company or organization
- job or business information
- product or evaluation interests
- support request information
- information included in messages, forms, or attachments you submit
- other information you voluntarily provide to us
Please do not submit sensitive personal information through general website forms unless specifically requested.
Information collected automatically
When you visit our website, we may automatically collect limited technical and usage information, such as:
- IP address
- browser and device type
- operating system
- pages viewed
- referring page or website
- approximate geographic information
- date and time of access
- interactions with the website
We use Google Analytics to help us understand website traffic and usage. Google Analytics may use cookies and similar technologies to collect information about how visitors interact with the site.
How We Use Information
We may use information we collect to:
- respond to inquiries and requests
- evaluate requests for product or evaluation access
- provide customer or technical support
- communicate about ClaraStream products, services, and programs
- operate, maintain, secure, and improve our website
- understand website usage and performance
- prevent fraud, abuse, or security incidents
- comply with legal obligations
- establish, exercise, or defend legal rights
We do not use information submitted through support forms for unrelated marketing purposes.
How We Share Information
We may share information with service providers that perform services on our behalf, such as website hosting, analytics, forms, communications, infrastructure, and business systems.
These providers may process information only as necessary to provide their services to us and subject to their applicable contractual and privacy obligations.
We may also disclose information:
- when required by law, regulation, subpoena, or other legal process
- to protect the rights, security, or property of ClaraStream, our users, or others
- in connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business
We do not sell personal information for money.
Third-Party Services
Our website may use or link to services operated by third parties, including Google Analytics and Zoho services used for website forms and related business processes.
Third-party services operate under their own privacy policies and practices. ClaraStream is not responsible for the privacy practices of websites or services we do not control.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for website functionality, security, analytics, and performance measurement.
You can control or delete cookies through your browser settings. Some website functionality may be affected if cookies are disabled.
Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to respond to inquiries, maintain business records, provide support, meet contractual requirements, comply with law, and protect our legal interests.
Retention periods may vary depending on the type of information and the context in which it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting or storing information can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, or information about how certain personal information is used or disclosed.
Applicable privacy laws may also provide additional rights and limitations.
Requests may be submitted using the contact information below. We may need to verify your identity before completing certain requests.
Children’s Privacy
ClaraStream provides enterprise infrastructure software and this website is not directed to children under 13.
We do not knowingly collect personal information from children under 13 through this website.
International Visitors
If you access the website from outside the United States, information you provide may be processed or stored in the United States or other jurisdictions in which ClaraStream or its service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the website or other appropriate means.
Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
ClaraStream Technologies
privacy@clarastream.com